Kristi Ramsey
Tech support + va/pa +
Social media manager
hi@kristiramsey.com
(402) 520-7106
KristiRamsey.com
Nebraska, USA
I am Kristi Ramsey, a dedicated Social Media Manager, Content Creator, and Virtual Assistant with a budding passion for writing. My journey in the digital realm began years ago, managing social media for my various entrepreneurial ventures. In January 2024, I expanded my expertise by taking on the role of Office Manager with Main Street Beatrice, where I am responsible for all aspects of social media and graphic design.
In April 2024, I embraced the freelance world and secured my first client—a romance author. As an aspiring author myself, this collaboration not only fulfilled a personal dream but also crystallized my desire to specialize in assisting authors and writers, shaping it into my primary niche.
Originally from Arkansas, I now reside in Nebraska with my high school sweetheart and our ten-year-old son. Outside of my professional life, I love gaming—be it board, PC, tabletop, or card games—crafting, and cherishing moments with my family.
Portfolio
Skills
Microsoft Office products
Google Suite/Workspace
Azure
Active Directory
VoIP systems (primarily Mitel)
Ticketing systems (primarily Freshworks & Cherwell)
Remote desktop support
Root-Cause Analysis
15 years in customer service
2 years as a corporate receptionist & assistant to the COO
5 years as tier 1 & tier 2 help desk specialist
1 year as help desk manager
2 years setting up & managing VoIP devices
1 year data entry analysis
Proactive
Excellent Communication
Planning & Organization
Event Coordination
Project Management
Graphic Design
Content Creation
Ability to remain calm under pressure
Education
University of Central Arkansas, English major, 2006-2007
Social Media Marketing Foundations
Social Media Marketing Strategy: TikTok & Instagram Reels
Social Media Marketing: Content Batching & Repurposing
Marketing Tools: Social Media
Strategic Content Marketing: Grow Your Reach on Social Media
Program Management Fundamentals
LinkedIn Learning Certificates, 2023-2024:
Digital Marketing Foundations
Digital Marketing Tools: Create a Marketing Campaign
Marketing Foundations: Analytics
Event Planning Fundamentals
Introduction to Social Media Strategy