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Kristi Ramsey

Tech support + va/pa +

Social media manager

hi@kristiramsey.com

(402) 520-7106

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Website

KristiRamsey.com

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Nebraska, USA

I am Kristi Ramsey, a dedicated Social Media Manager, Content Creator, and Virtual Assistant with a budding passion for writing. My journey in the digital realm began years ago, managing social media for my various entrepreneurial ventures. In January 2024, I expanded my expertise by taking on the role of Office Manager with Main Street Beatrice, where I am responsible for all aspects of social media and graphic design.


In April 2024, I embraced the freelance world and secured my first client—a romance author. As an aspiring author myself, this collaboration not only fulfilled a personal dream but also crystallized my desire to specialize in assisting authors and writers, shaping it into my primary niche.


Originally from Arkansas, I now reside in Nebraska with my high school sweetheart and our ten-year-old son. Outside of my professional life, I love gaming—be it board, PC, tabletop, or card games—crafting, and cherishing moments with my family.

Portfolio

Skills

Microsoft Office products

Google Suite/Workspace

Azure

Active Directory

VoIP systems (primarily Mitel)

Ticketing systems (primarily Freshworks & Cherwell)

Remote desktop support

Root-Cause Analysis

15 years in customer service

2 years as a corporate receptionist & assistant to the COO

5 years as tier 1 & tier 2 help desk specialist

1 year as help desk manager

2 years setting up & managing VoIP devices

1 year data entry analysis

Proactive

Excellent Communication

Planning & Organization

Event Coordination

Project Management

Graphic Design

Content Creation

Ability to remain calm under pressure

Education

University of Central Arkansas, English major, 2006-2007


Social Media Marketing Foundations

Social Media Marketing Strategy: TikTok & Instagram Reels

Social Media Marketing: Content Batching & Repurposing

Marketing Tools: Social Media

Strategic Content Marketing: Grow Your Reach on Social Media

Program Management Fundamentals


LinkedIn Learning Certificates, 2023-2024:


Digital Marketing Foundations

Digital Marketing Tools: Create a Marketing Campaign

Marketing Foundations: Analytics

Event Planning Fundamentals

Introduction to Social Media Strategy